Terms & Conditions

Terms and Conditions for Digital Care Courses (Online Courses) provided by Digital Care Consulting & Matthew Berges

By enrolling in and accessing our courses, you agree to be bound by the following terms and conditions. Please read them carefully before enrolling.

1. Course Enrollment

Upon enrolling in a course, you gain immediate access to digital content that includes downloadable resources. Your enrollment grants you a non-exclusive, non-transferable license to use the course materials for personal, non-commercial purposes.

2. Payment

Payment for course enrollment must be made in full at the time of registration. We accept various forms of payment, as specified during the enrollment process.

3. No Refund Policy (Please refer to our Return Policy outlined below)

Given the nature of the digital content and downloadable materials in our courses, all sales are final and we do not offer refunds after a purchase has been made. We encourage you to thoroughly review all course details and outlines prior to your purchase. Should you encounter any technical difficulties or require additional support, please note that we can offer only limited assistance.

4. Intellectual Property

All course materials, content, and resources provided are the intellectual property of Digital Care Consulting & Matthew Berges. Unauthorized use, reproduction, distribution, or modification of these materials is strictly prohibited and may result in civil penalties and criminal prosecution.

5. Course Access

When you purchase our online course(s), you are granted access to the course(s) materials for the lifetime of the service. It’s important to note that “lifetime” refers to the lifespan of the service offered, which is dependent on the continuing operation and success of our business.

In the event that our business must cease operations or the service is discontinued for any reason, we will provide you with the opportunity to download the course materials. This ensures that you can retain access to the content you paid for, even if the service can no longer be maintained.

We are committed to providing advance notice should such circumstances arise, allowing sufficient time for you to secure your content. Please ensure that your contact information remains up-to-date in our records to receive these notifications efficiently.

6. Accuracy of Information

While we strive to provide high-quality courses, we do not warrant that the course material will be free from errors or omissions.

7. Limitation of Liability

Digital Care Consulting / Digital Care Courses / Matthew Berges will not be liable for any damages that may occur due to the use of our course materials or from the inability to use the services provided.

8. Amendments to Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Your continued use of our courses following any such modifications constitutes your acceptance of the new terms and conditions.

9. Contact Information

For any questions or concerns related to these terms and conditions, please contact us via our online Contact Form located at the bottom of every page of DigitalCareConsulting.com

Enrollment Confirmation

By completing the enrollment process, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.

No Refund Policy for Downloadable Content

Digital Care Consulting & Digital Care Courses provides various digital products and downloadable content through our website. Please read this No Refund Policy carefully, as it forms part of the Terms and Conditions under which you agree to use our services.

1. Downloadable Content: Our offerings include digital products and services that are accessible immediately upon purchase. Due to the nature of downloadable content and the immediacy of access, these products are not returnable, and we do not offer refunds once a purchase has been made. By completing your purchase, you acknowledge that the digital content is considered “delivered” at the time of your order and that it cannot be returned.

2. Final Sale: All purchases of downloadable content are final. Once the content has been purchased and access to the content has been provided, you have no eligibility for a return or refund. Check your order carefully before purchasing to ensure it meets all of your expectations.

3. Exception Circumstances: While our policy is No-refunds on downloadable content, exceptions may be considered in specific circumstances at our discretion. These may include defective or corrupted files or content inaccuracies that are significantly misrepresented. If you believe your situation warrants an exception, you must contact us within 48 hours of the purchase to discuss your issue by using the following contact details:

Email: digitalcare.courses@icloud.com

Phone: 856-302-4444

4. Technical Issues: We commit to helping solve any technical issues you encounter during the download or access of our digital products. Please contact our support team if you have trouble accessing or using our products.

5. Consumer Rights: This no refund policy does not affect any statutory rights that may apply to you, which may vary by jurisdiction. If you reside in a region that mandates refunds for digital goods, please contact us, and we will comply with applicable laws.

6. Understanding and Agreement: By making a purchase from Digital Care Consulting, you declare that you have read this No Refund Policy, understand its contents, and agree to its terms.

Thank you for choosing Digital Care Consulting. Should you have other questions or concerns about our No Refund Policy, please contact us at the details provided above.

Account Lock Disclaimer Due to Credit Card Transaction Failure

Digital Care Consulting and Digital Care Courses values your participation in our online courses and consulting services. However, it is important to maintain a secure and reliable payment system for all our users. This disclaimer informs you that in the event of a credit card transaction failure, the associated account will be temporarily locked until the issue is fully resolved.

1. Cause for Account Lock

Your account may be locked due to one or more of the following reasons related to credit card transactions:

Declined credit card payments

Transactions flagged for security concerns

Repeated failed payment attempts

Other irregularities that prevent transaction completion

2. Account Security and Compliance

The lock on your account is a necessary measure to uphold security standards and compliance with financial regulations. This ensures the protection of your financial data and provides a stable operating environment for all users.

3. Resolving Transaction Issues

To resolve a transaction failure and unlock your account, please follow these steps:

Review your credit card details to ensure they are current, accurate, and sufficient funds are available.

Contact your bank or credit card provider to inquire about the reason for the transaction denial.

Once the underlying issue is resolved, attempt the transaction again through our platform.

Alternatively, contact our customer service for guidance on updating payment methods or to discuss other payment options.

4. Continuation of Services

Our goal is to minimize any disruption to your access to our services. Once the payment issue is resolved and the transaction successfully processed, your account will be immediately unlocked, and full access to our services will be restored.

We appreciate your understanding and cooperation in maintaining a secure and efficient payment system. We are committed to providing you with timely support to resolve any issues that may arise.

Payment Services Disclaimer

Digital Care Consulting utilizes Stripe, a third-party payment service provider, to process credit card and other types of payments for our online courses and consulting services. Stripe is an independent platform that manages the complex infrastructure and security necessary for processing payments.

1. Third-Party Services

While we offer Stripe to facilitate your payments, please note that your use of Stripe’s services is entirely at your own risk and subject to Stripe’s terms of service and privacy policy, which we do not control or have any liability for. We do not endorse, nor are we affiliated with Stripe, except to the extent of integrating their services into our payment processing.

2. Disclaimer of Liability

We are not responsible for any errors, losses, or damages arising from the use of Stripe’s services. This includes any technical errors, payment failures, or unauthorized transactions processed through Stripe. Our role is solely as a facilitator providing a link to Stripe’s services, and we do not process any payments, store your payment card details, nor have access to any of your financial information. 

3. Transaction Issues

Any issues related to payment processing via Stripe, including disputes about transactions, should be directed to Stripe’s customer service. We do not have the capability to address such issues directly as we do not oversee Stripe’s operations or functionalities.

4. Contact Information

For any concerns or questions regarding the use of Stripe for your transactions with us, you may reach out via our customer service details provided on our website. However, remember that any issues related to the actual payment processing should be directed to Stripe.

By using our services and opting to process payments through Stripe, you acknowledge and agree to this disclaimer.